At www.paintsbynumbers.com, we want you to be satisfied with your purchase. If you are not satisfied with your order or there is a problem with the product, please carefully read the following refund policy:
We offer a 30-day refund policy from the date you receive the product. If you are not satisfied with your purchase, you can apply for a refund or exchange.
To be eligible for a refund, the product must meet the following conditions:
The product must be unopened and in its original packaging.
All parts and accessories must be intact.
You will need to provide proof of purchase, such as an order confirmation email.
To apply for a refund, please follow these steps:
Contact our customer service team by emailing welcome@paintsbynumbers.com. Please provide your order number and the reason for the refund in the email.
Our customer service team will confirm the return request with you and provide the return address and relevant information.
Return the product to the designated address as instructed, at your own expense.
Once we receive the return and confirm that it meets the refund conditions, you will receive a refund processing notification. 4. Refund Time
Refunds are typically processed within 5-7 business days of receiving the returned item. Funds will be returned to the original payment account as soon as possible after refund confirmation, but bank processing time may affect the actual arrival time.
If you have any questions about the refund process or policy, please feel free to contact our customer service team. We will be happy to assist you.
Thank you for choosing www.paintsbynumbers.com. We hope you have a pleasant shopping experience!
